Refund policy
Return & Refund
If you're not happy at first sight, you have 14 days from the date you received your order to return it. All pieces need to be their original packaging that means unopened and unused. Unfortunately, we are unable to accept returns if you have already opened inner pack and taken your orders. Once we receive your return and confirm the items are in their original condition, we’ll process your refund. Please note that return shipping costs are the responsibility of the customer, and returns must be sent using a tracked service. Please contact us if you have further questions.
Defects
We aim to get it right the first time which is why we inspect each product 3-4 times throughout our quality control process. Although, if you feel your orders arrive damaged or faulty, please contact us with in 7 days. In order for us to resolve the issue, kindly include details of the problem with the order number and clear photos. We will open up a conversation on how we can make this right.